7 Realities to Embrace Before You Negotiate

Self-defeating attitudes and unproductive interpersonal habits directly affect behavior and in turn hurt the bottom line. Using insights from brain science, politics, romantic comedies, and 70’s pop songs Ed will help participants to reduce conflict in their lives by discovering the false assumptions that often drive negative responses. This program sends participants

home with a new perspective on conflict that will lead to better personal performance and work productivity.


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This program addresses these 7 unproductive tendencies:

  1. Personalization. Feeling personally attacked engages the instinct to counter-attack, which only serves to escalate tensions and make matters worse. Discover techniques to break this cycle before it starts.

  2. Demonization. The counterparties we encounter are rarely evil. Yet we often give ourselves permission to characterize them as “the devil”, usually at the expense of progress. Learn why this happens and how to stop.
  3. Talking instead of listening. Most people have noticed that they have two ears and one mouth and know that empathic listening helps reduce conflict. Discover why many still habitually ignore their own wisdom. Learn how to be a better listener and in turn a better negotiator.
  4. Expecting fairness. All stress is caused by violated expectations, and expecting others to treat us fairly causes unnecessary stress. Learn why unfairness can be helpful.
  5. Inflexibility. Ego drives us to hold on even when letting go is the clear answer. Learn why being wrong puts you in great company.
  6. Negligence. Details matter in times of conflict. Learn the one key phrase that keeps negotiations on track.
  7. Distraction. Strategy is important, but self-control is usually the bigger challenge. Learn how every human’s most important daily activity is the key to freedom from distraction when the stakes are high.

Program length: 45-90 minutes
Any audience size